Who we are
ReviewsTap.com is run by Reviews Tap LTD.
UK registered company #12372399
Our website address is: https://www.reviewstap.com.
What personal data we collect and why we collect it
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
If you submit an enquiry through our contact forms or chat & support systems we will collect personal details including your name, contact information, account details, IP address and message.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Account registration and usage data
If you register an account with us then we will collect personal data that you provide us, along with detected data such as IP address, web browser and operating system.
We will also collect and store all data you enter or that we collect about your business, your clients, your ratings, reviews, settings and messages.
We collect anonymised analytical data about all website visitors and account users in order to monitor and improve our services.
Who we share your data with
Analytical data is shared with 3rd party processing services we use including google analytics, rollbar, intercom and stripe.
We may share your personal data with 3rd party communication platforms including gmail, intercom, sendinblue, facebook and mailchimp, with these parties only authorised to use your data for the sole purpose of managing our communication to you.
Account users private data relating to their own customers is not shared with any 3rd parties.
We may share anonymous, aggregated statistics with 3rd parties but these will not contain any personal or identifying details.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
How we protect your data
We ensure that data is kept private by limiting access to our systems and data to the essential, authorised personnel.
All full time and temporary employees are contractually obligated to ensure they follow and adhere to our privacy policies.
What data breach procedures we have in place
We run regular security scans of all systems to ensure industry standard safety measures are carried out and detect if any breach has occurred.
What third parties we receive data from
We receive data from various 3rd parties, including our own data processing parties including gravatar, facebook, google and stripe.
If you choose to authenticate reviewstap with your other supported accounts (eg. google, facebook) then we will use this in order to retrieve, link to and (where possible) reply to reviews. We will not use your details for other purposes.
Industry regulatory disclosure requirements
For all EU based customers we ensure that we follow and adhere to GDPR regulations.