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Handling Reviews for Your Mobile Apps

Handling Reviews for Your Mobile Apps User reviews can make or break a mobile app. Around 90%of American consumers read reviews before deciding on a purchase, with nearly 68%factoring reviews into their purchasing decisions. A whopping 83% of users also discover new mobile apps each month through online reviews, with at least 7% needing to … Continue reading “Handling Reviews for Your Mobile Apps”

Different Ways of Measuring Customer Satisfaction

Different Ways of Measuring Customer Satisfaction Customer satisfaction is the number one goal for any business that wants to grow. Lots of companies are investing in tools and personnel to make sure they get this right. Without proper feedback or a way to measure the levels of customer satisfaction, no business could tell the areas … Continue reading “Different Ways of Measuring Customer Satisfaction”

How To Handle Negative Feedback

How To Handle Negative Feedback Negative feedback is inevitable. Even if you primarily receive positive reviews, a single unsatisfied customer can leave scathing comments. This can be frustrating, but it doesn’t need to be devastating. Preventing negative feedback from hurting your business should be your top priority. Strategy and proper management of these situations are … Continue reading “How To Handle Negative Feedback”

Differences Between Reviews on Facebook Pages and Google Business

Differences Between Reviews on Facebook Pages and Google Business      Introduction to Public Review Platforms When it comes to running your business, nothing sells as well as a personal recommendation from a real customer. We all understand the value of getting those reviews, but where do you concentrate your efforts? Two of the best options are … Continue reading “Differences Between Reviews on Facebook Pages and Google Business”